Privacy Policy
d’Vero | Real Estate Advisors (“d’Vero,” “we,” “us,” or “our”) respects the privacy of the people who visit our website, contact us, request information, explore becoming a d’Vero Advisor, or otherwise interact with us.
This Privacy Policy explains the types of personal information we may collect, how we may use and disclose it, and the choices that may be available to you. It applies to information collected through our public website and related communications unless a different notice applies.
1. Information We May Collect
Depending on how you interact with us, we may collect the following categories of information:·
Contact information, such as your name, email address, telephone number, and preferred method of contact.
Inquiry information, including information you choose to provide about a residential real estate decision, property, timing, objectives, or the reason you are contacting us.
Advisor-interest information, such as licensing status, current professional role, brokerage information you choose to provide, and information submitted through an Advisor recruitment inquiry.
Website and device information, which may include IP address, browser or device type, pages viewed, referring pages, approximate location derived from IP address, and other technical or usage information generated when you use the website.
Communication information, including emails, messages, scheduling information, and records of communications with us.
Information from public or permitted third-party sources, including public real estate/property records and information supplied by service providers where permitted by law.
Please do not submit Social Security numbers, bank-account credentials, passwords, government identification numbers, medical information, or other highly sensitive information through ordinary website inquiry forms unless d’Vero specifically requests that information through an appropriate secure process.
2. How We May Use Information
We may use personal information for purposes including:
Responding to inquiries and communicating with you.
Evaluating whether and how d’Vero may be able to assist with a residential real estate matter.
Scheduling conversations and managing prospective or existing business relationships.
Responding to Advisor recruitment inquiries and evaluating potential professional fit.
Providing requested resources, communications, or service information.
Operating, maintaining, securing, and improving our website, systems, and business processes.
Maintaining records, administering our brokerage operations, and complying with applicable legal, regulatory, licensing, and professional obligations.
Preventing misuse, fraud, security incidents, or other harmful activity.
Sending communications you have requested or that are otherwise permitted by law, subject to applicable preferences and opt-out rights.
We seek to collect and use information in a manner reasonably related to the purpose for which it was provided and the operation of our brokerage.
3. How We May Disclose Information
We may disclose personal information when reasonably necessary to operate our business or provide requested services, including to service providers that support functions such as website hosting, CRM and relationship management, scheduling, email or communications, document and technology services, analytics, security, and professional administration.
We may also disclose information when required or permitted by law; to comply with legal or regulatory obligations; to protect rights, safety, or security; in connection with a business reorganization or similar transaction; or at your direction.
When a client separately selects or engages a lender, escrow holder, title company, inspector, insurance professional, attorney, accountant, or other professional, information may be exchanged as appropriate to the transaction, the client’s direction, applicable agreements, and law.
d’Vero’s relationship with another business in the user’s broader professional ecosystem does not, by itself, create shared clients, records, databases, professional duties, authority, or automatic information sharing. Information is not transferred between separate professional entities merely because a relationship exists between them.
4. Sale, Sharing, and Advertising Technologies
d’Vero does not intend to sell personal information for money.
Certain privacy laws use terms such as “sell” or “share” more broadly than an ordinary sale, including some disclosures for cross-context behavioral advertising. The website’s final privacy controls and disclosures must reflect the technologies actually deployed at launch.
If d’Vero uses technology that creates a legal obligation to provide an opt-out of sale or sharing, recognize an opt-out preference signal, or provide another privacy-choice mechanism, the website will provide the required method and this Policy will be updated accordingly.
Do not publish an unconditional statement that d’Vero does not ‘share’ personal information until the final analytics, advertising, cookie, embedded-content, and vendor configuration has been reviewed.
5. Cookies, Analytics, and Similar Technologies
The website may use cookies, pixels, local storage, analytics, or similar technologies to operate website features, remember preferences, understand website use, maintain security, and improve performance.
The specific technologies used may change as the website is developed. Where required, d’Vero will provide appropriate notice or choices regarding non-essential technologies.
Browser settings may allow you to block or delete certain cookies. Doing so may affect the operation of some website features.
6. Communications
If you request information, schedule a conversation, submit an inquiry, or otherwise communicate with d’Vero, we may respond using the contact information you provide.
If d’Vero later offers marketing email or SMS subscriptions, those communications must use the applicable consent, identification, preference, and opt-out processes. Submitting a general website inquiry should not automatically enroll a person in unrelated marketing communications unless the applicable disclosure and consent process permits it.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business and brokerage records, to satisfy legal or regulatory obligations, to resolve disputes, and to protect legitimate business interests.
Retention periods may vary depending on the type of information, the nature of the relationship, applicable recordkeeping requirements, and whether the information relates to an actual or contemplated real estate transaction.
Before launch, any legally required category-specific retention disclosures should be aligned with the final data inventory and applicable privacy requirements.
8. Data Security
We use reasonable administrative, technical, and organizational measures appropriate to the nature of the information and our operations. No website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.
Visitors should use the designated private or secure process when d’Vero requests information that should not be transmitted through an ordinary public web form.
9. California Privacy Rights
California law may provide certain individuals with rights concerning their personal information. The availability and scope of a particular right may depend on the law, the nature of the information, the relationship involved, and whether d’Vero is subject to the applicable statutory requirements.
Where applicable, rights may include requesting information about certain personal information collected or disclosed, requesting deletion or correction, opting out of certain sale or sharing, limiting certain uses or disclosures of sensitive personal information, and receiving equal treatment for exercising applicable privacy rights.
If a California privacy right applies to your information, d’Vero will process a properly submitted request in accordance with applicable law, including reasonable identity verification where permitted or required.
Privacy request method: email [email protected] with the subject line “Privacy Request” or use any dedicated privacy-request method identified on this website.
If d’Vero becomes subject to requirements mandating additional request methods, specific privacy links, a Notice at Collection, or other consumer-right mechanisms, those features must be implemented as required and this section updated.
10. Do Not Track and Privacy Preference Signals
Browser ‘Do Not Track’ signals are not uniform and may not be interpreted consistently across websites. Where applicable law requires recognition of a qualifying opt-out preference signal, d’Vero will configure the website to respond as required based on the technologies actually in use.
11. Third-Party Websites and Services
The website may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, not this Privacy Policy. A link does not mean d’Vero controls or endorses a third party’s privacy practices.
12. Children’s Privacy
This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly use the public website to solicit personal information from children under 13. If you believe a child has submitted personal information through the website, contact us so the matter can be reviewed.
13. Changes to This Privacy Policy
We may update this Privacy Policy as our website, technologies, vendors, services, or legal obligations change. The current version will be posted on this page with its effective date. Material changes may be communicated through additional notice where appropriate or required.
14. Contact Us
Questions about this Privacy Policy or d’Vero’s privacy practices may be directed to d’Vero | Real Estate Advisors.
Questions?
If you have any questions about this Privacy Policy or how your information is handled, we're here to help.
California Real Estate Brokerage
DRE License #XXXXYYYY
A residential real estate advisory firm serving clients throughout California in markets where its Advisors are appropriately licensed and able to provide representation.
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